Frequently Asked Questions

FAQ

In this dropdown menu you will find answers on the frequently asked questions about renting a studio in ZuidOost in Amsterdam Zuid-Oost

Living Experience & Community

  • All tenants have room for 1 bicycle in the communal bicycle shed.
    It is not possible to rent an additional stall. This due to limited space.

    There are some scooter spots for rent and the rental price for this is €20 per month. Keep in mind that the offer is limited.

    Parking is only possible on the street or at the Q-park next to the building.
    The costs are for the resident.

    At the Q-park, you can let them know you’re living with us. They will then provide you with a discount. Check with Q-park for the possibilities.

  • Yes there are 4 elevators, 2 on each side of the building. Please note, the elevator doors can only be used with an access pass from the first floor. Visitors without a pass, therefore, will need to be picked up.

  • Yes, you can reserve the living room for small events. You can do this in the Serve U Well application.  Of course, you have to take your neighbors into account when doing so, therefore, you can use the living room until 23:00 at the latest.

  • Absolutely! These can be used daily, no reservation is required.
    In the Atrium, you will find a sign with the WI-FI code as well as a toilet you can use during the day!

  • At the front of the building, right next to the garage entrance, you will find several containers. Should these be full, you can go to 1 of the other containers nearby.

     

  • Yes, this may be placed next to the trash cans on Sunday night. The municipality will then pick this up early every Monday morning.

  • Should the answer to your question not be found online or if you would like to discuss something with us, you can contact us on weekdays between 09:00 and 17:00.

  • No, our building is equipped with a Mypup, which is a locker for packages. You can pick up your delivered package here 24/7.

    It is important that you create an account and enter the correct address!

    Do this directly via the link below:
    MyPup | My Pick Up Point

Renting an apartment

  • If you meet the following conditions you are eligible to rent an apartment:

    I am looking for a living environment with a community of like-minded people.

    I earn a gross salary of € 2800 per month and no negative EDR/BKR.

    I am a young professional between 18 and 36 years old.

    I want to rent for at least one year.

  • We ask you for a deposit of €1200 euros. This is the same for all our residents.

  • These are costs that all tenants pay and consist of components such as use of the elevators, lighting in the common areas, window cleaning, bicycle storage, cleaning of common areas, internet in the studio and public areas etc.  The service charges will be probably around €90 monthly and you pay €70 monthly for the advance heating costs. (individual and general)

  • This is of course possible after your first term of 12 months. After this first term the agreement can be terminated per month with 1 calendar month in between the final day. In practice this means that if you send in the email to end your agreement, the last month will start on the 1st of the coming month and your last day will be the last workday of that month.

    In order to do this you need to do the following steps:

    1. Send an email to huuropzeggingen@serveuwell.nl with your full name, rental agreement, studio number and end date.

    1. Plan a Pre Inspection with us. This pre inspection will be an appointment with us where we stop by and take a look of the apartment. Plan the Final Inspection in with us.

    2. Here we will inspect the studio, if this was ok, you will hand over the keys and you will get your full deposit back. If there are repairs that need to be done, the costs will be deducted from the deposit.